A local bank has asked my company to swap out some aging routers for new Cisco 2811XM series routers for the branches and a couple of 3825 series for the core. the first of the branch routers went in today with out a hich. I prepped the router i nthe office; updates the IOS and setup the config to match the old. The difference being this unit had different port enumerations. I did call in for some tech support on a DR site branch. I must say Cisco's TAC is not as good as it used to be. below is an image of the 2811XM router. They are bit larger that the 2600 series.
Tech support software to allow remote computer control through the web:
Software for PC Remote Support
The application allows for access to remote computer users computers through the web for support. Once connected, the technician can work on desktop applciations, operating system problems, misconfigurations, or network router (internet routers too). More Info:Software for PC Remote Support
Previous post entries with similar topic:http://remotesupportpc.blogspot.com/2006/10/remotely-support-desktops-over.html
http://remotesupportpc.blogspot.com/2006/06/remote-support-software.html
Blog:
Evolution of Technology and Support - Desktop Tech Support
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